806-216-4001

Available 24/7

Available 24/7

Water Damage Restoration Experts in West Texas

From filing claims to final repairs, we handle every detail with daily updates and direct coordination with your insurance company. Start with a virtual or in-person quote and get your damage repair started right away.

Water damage restoration experts

Don’t Let Water Damage Disrupt Your Life

You deserve fast, reliable cleanup after an unexpected flood or leak. As water damage restoration experts, we offer round-the-clock service, certified technicians, and a focus on your safety. You’ll get thorough restoration without the hassle, with upfront pricing, direct insurance billing, and a team dedicated to putting you first – so you can get back to normal faster.

Fast & Reliable Results

Expert Care Without the Hassle

Get the help you need, exactly when you need it. With 24/7 service and licensed, insured technicians, you’re supported by certified professionals focused on safety and thorough restoration. Whether it’s water damage, biohazard cleanup, odor removal, or fire/smoke restoration, we offer tailored service packages for property managers and rental coordinators, complete with custom pricing, guaranteed response times, and hassle-free support. Plus, direct billing and clear communication keep you informed at every step, so your property is restored and ready for tenants without the usual headaches.

Direct Insurance Billing

IICRC Certified & EPA Lead Safe Firm

24/7 Local Response

Transparent Pricing

Senior and Military Discounts

Real-Time Service Tracking

RIA Association Member

Community Centric

Cutting-edge Equipment

Testimonials

Real Stories from Happy Customers

Hear firsthand how we’ve made tough situations easier for people just like you.

5.0
Based on 15 reviews
review us on
I had a good experience with OtterMasters. Even though they ended up not being the right type of company to handle my issue, they came out for a free assessment and helped me troubleshoot the problem. Beau provided the names of companies that could help and what possible next steps could be, which was much appreciated! Beau was also kind and professional on the phone and in person, which put me at ease because no one enjoys having to call strangers into their home.
I would like to thank ottomasters for absolutely saving me from a terrible situation. Im an electrical lineman who was on a long stretch on the road. My wife called me when I was 1000 miles away and told me our basement flooded. I felt helpless because I couldn't do anything. I called otto masters and they immediately came in and saved us from a terrible situation. The guys stayed well after hours and didn't leave until the job was complete. We had a 6 month old baby and things at home weren't easy at that time. I cant recommend this business enough. Honest, hardworking gentleman who did quality work. Thank you ottomasters!
I came home from work to a nightmare—a supply line to my toilet had broken, flooding nearly the entire house. I called OtterMasters at 8 pm, and they arrived quickly, ready to help. Richard and his team got right to work, explaining every step and documenting everything thoroughly for my insurance claim. Highly recommend OtterMasters for any water damage emergency.
OtterMasters was incredible! After sudden water damage, Richard, their Mitigation Manager, arrived quickly and took charge. Beau and Tevin walked us through the insurance claim process, handling everything with our adjuster and making it so much easier. The team’s professionalism and care turned a stressful situation into a smooth experience. Highly recommend them for anyone needing fast, reliable help
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Our Process

Simple Path to Your Restored Home

Our simple, four-step process makes restoring your home stress-free. As water damage restoration experts, we handle everything from the initial quote to filing your claim, so you don’t have to. With clear communication, expert care, and direct insurance billing, you’ll get back to normal quickly – without the hassle.

Get Your Quote

Call or book online to receive a quick, no-obligation estimate for your restoration needs, either in-person or virtually.

File Your Claim

We guide you through the entire claims process, working with your adjuster to ensure everything is approved.

Restoration and Follow-Up

Our certified team completes the work with daily updates, ensuring your property is restored thoroughly and efficiently.

Enjoy Your Restored Home

With the job done right and insurance billed directly, you can relax and enjoy your newly restored space.

Get Restoration Tips That Matter

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Locations We Serve

We service the entire panhandle of West Texas!

Lubbock, Amarillo, Midland, Odessa, Levelland, Plainview, Big Spring, Canyon